Refund Policy

We stand behind our services with a comprehensive 30-day money-back guarantee. If you're not completely satisfied with our service, we'll provide a full refund.

Eligibility Requirements

To be eligible for a refund, your request must meet the following criteria:

• Refund request submitted within 30 days of order completion
• Service not delivered as specified in the order details
• No violation of our terms of service
• Valid reason for dissatisfaction provided

Full Refund Eligibility

You are eligible for a full refund in the following situations:

• Service not started within 24 hours of payment
• Service delivered with significantly lower quality than promised
• Service not completed within the specified timeframe
• Technical issues preventing service delivery
• Duplicate orders placed by mistake

Partial Refund Eligibility

Partial refunds may be provided for:

• Service partially completed before cancellation
• Minor quality issues that don't meet expectations
• Delays in service delivery beyond normal timeframe

Services Not Eligible for Refund

The following situations are not eligible for refunds:

• Services completed successfully as ordered
• Change of mind after service completion
• Account suspension due to policy violations
• Services delivered but not used by the customer
• Refund requests submitted after 30 days
• Services cancelled by customer after delivery started

Special Circumstances

We may consider refunds in special circumstances such as:

• Medical emergencies preventing service use
• Technical issues on our end preventing delivery
• Force majeure events affecting service delivery

Processing Timeline

• Refund Request Review: 1-2 business days
• Approval Notification: Within 24 hours of approval
• Refund Processing: 3-5 business days
• Account Credit: 5-10 business days (depending on payment method)

Payment Method Refunds

• Credit/Debit Cards: Refunded to original card
• PayPal: Refunded to PayPal account
• Cryptocurrency: Refunded to original wallet address
• Bank Transfer: Refunded to original account

Refund Methods

We process refunds using the same method as the original payment. If the original payment method is no longer available, we may offer alternative refund methods.